Give Clients More Control. Keep Your Agency in Control.
Let clients request, manage and fill shifts through their own branded self-service portal—while you decide exactly what they can see, do and approve. Reduce back-and-forth, speed up bookings and deliver the modern service your clients expect.
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Less Chasing. Faster Bookings. Happier Clients.
Clients increasingly expect quick answers and the ability to manage requests when it suits them—not just when someone in the branch is available.
Client Self-Service gives them a simple, secure portal to manage shift requests and bookings, while your recruiters stay in control of the process.
- Clients emailing or calling to request every shift
- Recruiters chasing approvals and confirmations
- Last-minute changes getting missed
- Slow booking processes frustrating clients
- Too much time spent on admin instead of growing accounts
How Client Self-Service Works
1. Your client requests or manages shifts
Clients can securely access their own portal to request staff, view bookings and manage shift requirements.
2. You set the rules
Choose what each client can see and do—from simply requesting shifts through to approving workers or managing bookings.
3. Your agency stays in control
Your team retains oversight of every booking, approval and candidate interaction, ensuring the right process is followed every time.
Why Agencies Love Client Self-Service
Give clients a modern, easy-to-use service
Reduce emails, calls and manual booking admin
Speed up shift requests and approvals
Improve visibility for clients and recruiters
Create a smoother booking experience
Keep full control over access, candidate visibility and approvals
Strengthen client relationships and make your agency easier to work with
Self-Service That Works Your Way
You decide what clients can do.
Every client relationship works differently. With Mobile Rocket Client Self-Service, you control the level of access each client receives. Allow clients to request shifts, view booking progress, approve workers or manage bookings—while keeping the controls and workflows that protect your service.
Control candidate visibility
Decide whether clients can view workers and what information they can access.
Set approval rules
Keep agency approval steps in place, or allow selected clients to approve bookings directly.
Choose the booking journey
Configure how far clients can manage the process, based on the relationship and account.
Ready to Give Your Clients a Better Booking Experience?
See how Client Self-Service can help your agency reduce admin, improve client satisfaction and manage bookings more efficiently.