Customer Service

We Pride Ourselves On Our Quality Customer Service

We have a dedicated team who are here to help and support each and every one of our customers with their questions and queries. Big or small, as a valued customer of Mobile Rocket, we will take the time to listen and understand your requirements or question and provide you with an answer that will leave you with nothing less than satisfied.

No Question Is Too Big Or Too Small

Our customer service team is available to speak and liase with you throughout your entire Mobile Rocket journey. Whether it be a question about the latest update or development feature we have made, you are looking to add an extra package to your app or you have a question about your account with us, our team are here for you and to provide you with the best possible support.

Our Customer Service Includes

One to one live training
Client account manager
Free day to day support and advice
Full system training
Friendly UK staff
Phone and video calls available

“Temp Hero has been a fantastic tool for us here at Direct Response, it has smooth lined are registration process, making it more simpler and more accessible for candidates to register, and to have everything in one place, has been fantastic. Jacob has been brilliant and always on hand should we need assistance and comes highly recommended.”

“Mobile Rocket – deliver everything they promise and then some!
So pleased with our App and the process from initial discussion through to launch has been so easy.
Frankly, was a little cynical that having our own App built and launched could be this cost effective and quick, but should have had faith – they really delivered!”

“So far so good, i only had the basic which allows a link to our room booking system, Menu, Loyalty Scheme and Events. I enjoy posting to our regulars what’s on at weekend. Some are taking advantage of the reward scheme on meals. Great customers service from Lucy, very friendly and helpful. All set up to meet our requirements. Thank you”

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